Strengthening Customer Relationships

Offer your customers more from your dealership.


Roadmap


Here are the new features and functionality included in version 5.0
Don't see what you need here? Please request a feature.
 

Enhanced & New Features
  • Enhancement mobile responsive user interface
  • Customers can see estimated tax on parts orders to be shipped
  • Dealer can set up flat rate shipping for parts orders based on location being shipped to
  • Customers will be able to see shipping cost on parts orders and that shipping cost will be passed into EQUIP
  • Customers can pay for shipped orders via credit card on checkout 
  • Guests orders can go into EQUIP with one account number per branch 
  • Equipment service history will be available for the customer
  • Monthly analytic reports will be emailed to the dealership
  We went live with DealerCustomerPortal.com in August of 2013, with the intention of supporting 30 to
40 different customers.  We now have well over 100 active customers utilizing the product and growing.  What a game changer!  This has given our customers the opportunity to manage their accounts better, as well as free up valuable administration time internally, by not having to look up and reprint multiple customer invoices each time they had accounting questions.  

Overall, DealerCustomerPortal.com has turned out to be a great investment for our organization, and has become something we now wonder how we ever did without. The product just works.  Downtime has been second to none, and allows us to stay on task without additional interruptions.  I cannot wait to see what else this product has in store for us in the future…  

Brian Martin, LandMark Implement

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