Strengthening Customer Relationships

Offer your customers 24/7/365 access to your dealership.

 

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Order Parts

Your customers can search for parts by part number, description, quick reference guides/ultimate uptime planners, or parts catalog lookup. They can view availability and pricing, and place an order directly with your dealership.
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Inventory Parts On Site
Your customers can keep track of their on site parts inventory by creating a virtual parts cabinet, and reorder replenishment parts directly through their DealerCustomerPortal.com™ whenever their inventory is low.
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Replenish Bulk Oil
Your customers who have on site bulk oil tanks can create replenishment requests for those tanks directly through DealerCustomerPortal.com™ for the replacement timeframe that you can predetermine.
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Request Service
Your customers can make a service request from you at any time day or night so that you can follow up with your customer and schedule that service with them during dealership hours.
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Make Payments
Your customers can view their account balance, search for and print invoices, and pay off their account balance or any unpaid invoices via bank account or credit card.
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View Transaction History
Your customers can view, search, and sort their full transaction history (invoices, payments, and monthly statements) for all of their accounts using one login. 
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Update Equipment
Your customers can request to add, modify, or remove any pieces of equipment you have on record for them. 
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View Rentals
Your customers can view, search, and sort any open or closed rental contracts they have with your dealership. 
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Find Equipment

Your customers can browse your MachineFinder™ used equipment for sale directly on your DealerCustomerPortal.com™. 
 


 

DealerCustomerPortal.com™ Enterprise

All the beneficial features of DealerCustomerPortal.com™ integrated directly with your business system! Parts availability, invoices, payments, equipment service history, and much more are shown to your customers in real time, plus your customers' online parts orders are placed directly into your business system for fulfillment!

 



 

DEALERCUSTOMERPORTAL.COM™ STANDARD

All the beneficial features of DealerCustomerPortal.com™ with data provided by dealership upload! Parts availability, invoices, payments, equipment service history, and much more are provided to your customers as often as you'd like! You can choose the process that works best for you for managing your customers' online parts orders!

 

New.png DEALERCUSTOMERPORTAL.COM™ mobile app

Your DealerCustomerPortal.com™ is now available in a mobile app in both Google Play and the App Store! Your mobile app will be branded specifically for your dealership with the full functionality of your portal site. Your customers with DealerCustomerPortal.com™ accounts can use their same login, and guests can utilize the app to order parts, request service, find used equipment, and sign up for an account!

Your customers will love having your dealership branded DealerCustomerPortal.com™ app directly on their iPhone or Android device and being able to enter your virtual store... Anytime! Anywhere! Any Device!
  We went live with DealerCustomerPortal.com™ in August of 2013, with the intention of supporting 30 to
40 different customers.  We now have well over 100 active customers utilizing the product and growing.  What a game changer!  This has given our customers the opportunity to manage their accounts better, as well as free up valuable administration time internally, by not having to look up and reprint multiple customer invoices each time they had accounting questions.  

Overall, DealerCustomerPortal.com™ has turned out to be a great investment for our organization, and has become something we now wonder how we ever did without. The product just works.  Downtime has been second to none, and allows us to stay on task without additional interruptions.  I cannot wait to see what else this product has in store for us in the future…  

Brian Martin, LandMark Implement